Privacy Policy

Last updated: November 2026

This is the privacy policy for madcowoutdoorservice.com, run by MadCow Tree Service (also known as Madcow Outdoor Service), 152 Fosterburg Road, Alton, IL 62002. We wrote it in plain English. If anything is unclear, call 618-288-9663 or email madcowoutdoorservice@gmail.com.

What we collect

• What you type into our forms or chat: your name, phone, email, address or town, the service you need, your message, and any photos you upload.
• Partly filled forms: if you type your phone number or email into a form and leave without pressing submit, we save what you entered so we can follow up about your estimate. The form says this right above the button.
• Basic technical info: the page you were on, the site that sent you, your browser type, and a one-way scrambled version of your IP address that we use to block spam. We do not keep your raw IP address with your request.
• Cookies: we use cookies and similar tools for analytics and ads. Tap Decline on the cookie notice to turn them off. If you decline, or your browser sends a Global Privacy Control signal, we don't load them.

How we use it

• To contact you about your estimate or job, by the method you picked (call, text or email).
• To schedule and do the work and keep records of it.
• To keep spam and abuse off our forms.
• If cookies are on, to see which ads and pages bring in customers.

What we don't do

• We don't sell your information.
• We don't share it with anyone except the services that help us run this website and handle your request (for example our web host and email provider), or when the law requires it.
• We won't sign you up for marketing texts. If you ever want us to stop contacting you, just tell us.

How long we keep it

Partly filled forms are deleted after 30 days. Estimate requests and photos are kept for up to two years, or longer if they become part of a job record we need for insurance or tax reasons.

Your choices

You can ask us to show you, correct or delete the information we have about you. Call 618-288-9663 or email madcowoutdoorservice@gmail.com. You can change your cookie choice any time by clearing this site's data in your browser.

Kids

This site is for adults arranging tree work. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll update the date at the top of this page.